Hello , please find your travel detailsFlight N° BA 381 Toulouse to London

Facilities are available in the terminal to enable you to change your baby’s nappy. They are located near the toilets, shown by a clearly visible sign.

Each baby area has a nappy changing table, a mattress protector dispenser, a waste bin for nappies and a children’s toilet.

When you go through security, you will be allowed to take the following items onto the plane:

• Nappies
• Baby food in the quantity required for the journey (milk, water bottle, small jars for the outward and return journeys and during your stay)
• Pushchairs need to be checked in and tagged at the check-in desks by staff from your airline before you go through security. 

Please contact your airline to find out more about the arrangements for travelling with pushchairs, and the maximum sizes 

More information

Assistance for People with Reduced Mobility / Seniors:

Before you travel, report your needs to your airline when you book your flight, or at least 48 hours before the day you are due to travel, to receive assistance during your flight and in the airport terminal. The airline will contact the airport to explain your needs.

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Find out about the phytosanitary rules and formalities applicable in the country you are travelling to and in any stopover countries if you need to take a connecting flight.

To be admitted on board, your pet must be up to date with all of its mandatory vaccines.

Any dog or cat travelling within the European Union must be identified by means of an electronic chip. It must also carry a European passport.

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When booking the ticket, you should indicate that your child is travelling unaccompanied.

Every child who travels abroad without being accompanied by one of his/her parents must submit the following 3 documents:

• Valid proof of identity for the minor: identity card or passport
• The form granting permission to leave the country, signed by one of the parents with parental authority
• Photocopy of the signatory parent’s identity card/passport

More information

Make sure it has a comfortable flight, by carrying it inside a cage that is adapted to its needs.

Don't worry if your pet has to travel in the baggage hold - the hold is always heated and pressurised.

Check with your airline which animals you can carry in the cabin with you. Most of the time, only small animals (usually cats and dogs) are allowed to travel with you.

More information

When you go through security, you will be allowed to take the following items onto the plane:

• Nappies
• Baby food in the quantity required for the journey (milk, water bottle, small jars for the outward and return journeys and during your stay)
• Pushchairs need to be checked in and tagged at the check-in desks by staff from your airline before you go through security. 

Please contact your airline to find out more about the arrangements for travelling with pushchairs, and the maximum sizes 

More information

Play areas are available outside the airport terminal:

• Rocket play area (P0 car park/Passenger drop-off area)
• Slide plane (in front of Hall D)
• Play area (Shuttle stop at P5/P6 car park)

Specific access for People with Reduced Mobility:

• Parking spaces for PMR in all car parks
• PMR-friendly shuttles between the airport terminal / P5-P6 car parks
• PMR-friendly Tisséo shuttle and tram between the airport / city centre
• 4 call stations are available in the airport (inside and outside), for use by people with any kind of disability

More information

We welcome your pets, but please keep them on a leash or in their cage while you are in the airport.

Passengers travelling as unaccompanied minors must arrive at the airport at least 2 hours (domestic flights) or 3 hours (international flights) before departure.

More information

• Baby areas:

Facilities are available in the terminal to enable you to change your baby’s nappy or heat up their food. They are located near the toilets, shown by a clearly visible sign.

Each baby area has a nappy changing table, a mattress protector dispenser, a waste bin for nappies, a children’s toilet and a breastfeeding corner.

• Play areas:

Children can enjoy playing on the various climbing structures and games set up inside and outside the airport.

• Pushchairs:

As soon as you come through security, you will find self-service pushchairs available in the boarding area - they can be used right up to the boarding gates.

• Our shops and cafes are on hand to help:

Microwaves are available to heat up baby’s bottle - simply ask at the catering outlets.

More information

Go to your check-in desk, where a staff member from the Counter for People with Reduced Mobility will meet you to provide assistance, if you booked this service when you purchased your ticket from the airline.

You can also contact a staff member via one of the 4 phone terminals accessible to people with any kind of disability: one located next to the tram stop, one in the Hall B arrivals area, one in the Hall D arrivals area and one in the Hall C departures area.

If you are travelling with your own wheelchair, you must check it in with your airline, and it will be placed in the hold at the foot of the plane. Self-service wheelchairs are available in Hall D.

More information

• Travelling in the cabin

Check with your airline which animals you can carry in the cabin with you. Most of the time, only small animals (usually cats and dogs) are allowed to travel with you.

• Travelling in the hold

Contact your airline to find out the travelling arrangements for each type of pet.

Pets travelling in the hold take a different route from that of conventional baggage: they are handled as oversized items. You may therefore have to go to the special baggage security check in the departure hall, before going through the usual checks.

More information

At the airport, during check-in, children will be given a pouch containing:

• their plane ticket,
• their identity documents (for domestic flights, proof of identity with a photo; for international flights, a passport or identity card),
• the parental authorisation form,
• an identification sheet stipulating the contact details of the person responsible for collecting the child at the destination airport. This person must be able to provide proof of identity in order to collect the child upon arrival.

Please check into the hold any baggage that your child may not be able to carry himself/herself. At the check-in desk, you will be told exactly when and where your child will be entrusted to the care of a staff member. At the scheduled time, a staff member will accompany him or her to the plane.

More information

To ensure a smooth start to your journey and make it as pleasant as possible, a fast-track security lane for families is provided (service available during major holiday periods).

If you are travelling during the school holidays, our staff will hand out free colouring books and games to your little ones, to help keep them entertained while they wait for their flight, and on board.

On the other side of security, families will find self-service pushchairs available in the boarding area - they can be used right up to the boarding gates.

If you are travelling with a specific medical device (pacemaker, prosthesis, treatment, etc.), please notify our staff when you go through security.

Security staff at the scanner may ask you to provide proof that you need the device (medical certificate, prescription in your name, etc.).

If you requested assistance, let our staff member guide you - he or she will accompany you to the aircraft door.

When you go through security, pets and accessories will be checked (basket, cage, leash, etc.).

Follow the instructions from staff when you go through security.

Your child will be accompanied by a staff member from your airline at all times.

• Baby areas:

Facilities are available in the terminal to enable you to change your baby’s nappy or heat up their food. They are located near the toilets, shown by a clearly visible sign.

Each baby area has a nappy changing table, a mattress protector dispenser, a waste bin for nappies, a children’s toilet and a breastfeeding corner.

• Play areas:

Children can enjoy playing on the various climbing structures and games set up inside and outside the airport.

• Pushchairs:

As soon as you come through security, you will find self-service pushchairs available in the boarding area - they can be used right up to the boarding gates.

• Our shops and cafes are on hand to help:

Microwaves are available to heat up baby’s bottle - simply ask at the catering outlets.

More information

Your child will be accompanied by a staff member from your airline at all times.

Some airlines offer priority boarding for families with young children.

Contact your airline for more information

If you are in a wheelchair or have requested personal assistance, your airline will usually offer you the option of boarding the plane before the other passengers, so that you can get comfortably settled on board, and will give you all the useful information you need for your flight.

Your child will be accompanied by a staff member from your airline at all times.

If you are travelling with your own wheelchair, it will have been placed in the hold when you reach the plane, just before take-off.

Your wheelchair will be returned to you as soon as your plane lands in your destination city.

Depending on the destination, your pet may be placed in quarantine upon arrival.

Contact your carrier or the consulate of the country you are visiting to find out about the conditions that apply when your pet enters the country.

On arrival, your child will generally leave the plane after everyone else.

A member of the flight crew will accompany them to the arrivals zone, and stay with them until the designated person comes to collect them. The latter must present proof of identity including a photograph.

Note: Depending on the infrastructure of the destination airport, the child will either already have collected their luggage or will collect it with their attendant.

More information

Facilities are available in the terminal to enable you to change your baby’s nappy They are located near the toilets, shown by a clearly visible sign.

Each baby area has a nappy changing table, a mattress protector dispenser, a waste bin for nappies and a children’s toilet.

More information

Assistance for People with Reduced Mobility / Seniors:

If you are dropping off a PMR passenger, make sure you explain their needs to their airline or travel agency when they book the flight or at least 48 hours before the day of travel, to ensure they are looked after by a member of staff and enjoy the highest quality service.

More information

When booking the ticket, you should indicate that your child is travelling unaccompanied.

Every child who travels abroad without being accompanied by one of his/her parents must submit the following 3 documents:

• Valid proof of identity for the minor: identity card or passport
• The form granting permission to leave the country, signed by one of the parents with parental authority
• Photocopy of the signatory parent’s identity card/passport

More information

Play areas are available outside the airport terminal:

• Rocket play area (P0 car park/Passenger drop-off area)
• Slide plane (in front of Hall D)
• Play area (Shuttle stop at P5/P6 car park)

Specific access for People with Reduced Mobility:

• Parking spaces for PMR in all car parks
• PMR-friendly shuttles between the airport terminal / P5-P6 car parks
• PMR-friendly Tisséo shuttle and tram between the airport / city centre
• 4 call stations are available in the airport (inside and outside), for use by people with any kind of disability

More information

We welcome your pets, but please keep them on a leash or in their cage while you are in the airport.

Passengers travelling as unaccompanied minors must arrive at the airport at least 2 hours (domestic flights) or 3 hours (international flights) before departure.

More information

• Baby areas:

Facilities are available in the terminal to enable you to change your baby’s nappy or heat up their food. They are located near the toilets, shown by a clearly visible sign.

Each baby area has a nappy changing table, a mattress protector dispenser, a waste bin for nappies, a children’s toilet and a breastfeeding corner.

• Play areas:

Children can enjoy playing on the various climbing structures and games set up inside and outside the airport.

• Pushchairs:

As soon as you come through security, you will find self-service pushchairs available in the boarding area - they can be used right up to the boarding gates.

• Our shops and cafes are on hand to help:

Microwaves are available to heat up baby’s bottle - simply ask at the catering outlets.

More information

Go to your check-in desk, where a staff member from the Counter for People with Reduced Mobility will meet you to provide assistance, if you booked this service when you purchased your ticket from the airline.

You can also contact a staff member via one of the 4 phone terminals accessible to people with any kind of disability: one located next to the tram stop, one in the Hall B arrivals area, one in the Hall D arrivals area and one in the Hall C departures area.

If you are travelling with your own wheelchair, you must check it in with your airline, and it will be placed in the hold at the foot of the plane. Self-service wheelchairs are available in Hall D.

More information

• Travelling in the cabin

Check with your airline which animals you can carry in the cabin with you. Most of the time, only small animals (usually cats and dogs) are allowed to travel with you.

• Travelling in the hold

Contact your airline to find out the travelling arrangements for each type of pet.

Pets travelling in the hold take a different route from that of conventional baggage: they are handled as oversized items. You may therefore have to go to the special baggage security check in the departure hall, before going through the usual checks.

More information

At the airport, during check-in, children will be given a pouch containing:

• their plane ticket,
• their identity documents (for domestic flights, proof of identity with a photo; for international flights, a passport or identity card),
• the parental authorisation form,
• an identification sheet stipulating the contact details of the person responsible for collecting the child at the destination airport. This person must be able to provide proof of identity in order to collect the child upon arrival.

Please check into the hold any baggage that your child may not be able to carry himself/herself. At the check-in desk, you will be told exactly when and where your child will be entrusted to the care of a staff member. At the scheduled time, a staff member will accompany him or her to the plane.

More information

Your child will be accompanied by a staff member from your airline at all times.

We advise the person who brought the child to the airport to stay in the terminal until the flight takes off.

To ensure a smooth start to your journey and make it as pleasant as possible, a fast-track security lane for families is provided (service available during major holiday periods).

If you are travelling during the school holidays, our staff will hand out free colouring books and games to your little ones, to help keep them entertained while they wait for their flight, and on board.

On the other side of security, families will find self-service pushchairs available in the boarding area - they can be used right up to the boarding gates.

Your child will be accompanied by a staff member from your airline at all times.

On arrival, your child will generally leave the plane after everyone else.

A member of the flight crew will accompany them to the arrivals zone, and stay with them until the designated person comes to collect them. The latter must present proof of identity including a photograph.

Note: Depending on the infrastructure of the destination airport, the child will either already have collected their luggage or will collect it with their attendant.

More information